Effective Date: October 13, 2025
Last Updated: October 13, 2025
Welcome to VedicCraft. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information
We may collect the following personal details from you:
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely through third-party payment gateways)
- Communication preferences and account-related information
Non-Personal Information
We automatically collect non-identifiable data, including:
- Browser type, device information, and IP address
- Cookies and website usage patterns
- Analytics data to improve our website and services
User-Provided Content
We may also collect:
- Feedback, reviews, and comments
- Information voluntarily submitted by you
- Communications with our customer support team
2. How We Use Your Information
Service Delivery
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To improve our website, products, and services
Communication
- To send promotional emails, offers, and updates (you can opt out anytime)
- To deliver service notifications and important updates
- To communicate about your orders and support requests
Legal Compliance
- To comply with legal and regulatory obligations
- To prevent fraud and protect our rights
- To meet tax and accounting requirements
3. Sharing of Information
Our Commitment
We do not sell, rent, or trade your personal information to third parties. Your data remains confidential and secure.
Limited Sharing Scenarios
We may share data only under the following circumstances:
- Service Providers: With trusted partners (e.g., payment processors, shipping providers, IT support) who assist in operating our business.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In case of a merger, acquisition, or business restructuring.
4. Data Security
Security Measures
We implement industry-standard security practices, including:
- Encryption for data transmission and storage
- Regular security updates and monitoring
- Restricted access to personal data on a need-to-know basis
Security Limitations
While we strive to protect your information, no online transmission is 100% secure. We continuously improve our security systems and encourage users to:
- Use strong passwords
- Keep account credentials confidential
5. Cookies & Tracking
Cookie Usage
We use cookies and similar technologies to:
- Enhance user experience and functionality
- Analyze website traffic and performance
- Remember login information and preferences
Cookie Control
You can disable cookies in your browser settings. However, some site features may not function properly without cookies. We may also use third-party cookies for analytics and advertising purposes.
6. Your Rights
Data Rights
You have the right to:
- Access, update, or delete your personal data
- Opt out of marketing communications
- Withdraw consent (where applicable)
- Request a copy of your data (data portability)
How to Exercise Your Rights
Email us at support@vediccraft.net to exercise your data rights. We will respond within a reasonable timeframe. Please note that some requests may be subject to legal limitations.
7. International Users
If you access VedicCraft from outside India:
- Your data will be processed in accordance with Indian data protection laws.
- You are responsible for ensuring compliance with local laws in your country.
- Your information may be transferred to and stored in India or other jurisdictions.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover data collected from a child, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services indicates acceptance of the updated policy. Major changes may be communicated via email.
10. Refunds, Cancellations & Exchanges
Our Policy
We do not offer refunds, cancellations, or exchanges once a purchase is completed. Please review all product and service details carefully before making a purchase.
If you encounter technical issues accessing your product or service, please contact support@vediccraft.net, and our support team will assist you.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact: